Technology and Traditional Business – A Match Made in Heaven?

Like many of you, I was astonished to hear the news of Amazon’s possible acquisition of Whole Foods.

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Different isn’t wrong, it’s just…different.

An organization is only as good as its leadership, right? What happens when that leadership changes? What happens when a founding leader decides that it’s time to move on? What does the transition period look like? How do the new leader’s qualities differ from the previous leader’s? And, most...

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I love my job! It's Monday morning, I've been up since 3:30 am and I'm writing this from gate F27 of the Philadelphia International Airport. I mean it, I really love my job! On any given day I am a puzzle-solver, listener, creator, counselor, therapist, administrative assistant, controller,...

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Walking your talk: when the best intentions go wrong

It’s 10 am on Monday morning and you are looking at the operations dashboard for last week. Your employee attrition rate remains at 26%, you are only attracting qualified candidates for 50% of your current openings, and most of your new hires are remaining with you for fewer than 60 days. You’ve...

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